We are committed to 100% customer satisfaction. If you are unhappy with any of our products please contact us in the first instance so we can attempt to resolve any issues.

If you would like to initiate a return follow these simple 4 steps below.

Step 1

Contact us direct using our online chat or via the Contact Us section on our website. Please have your order number.

Step 2

If the item has been received as damaged. Please take a photo and have this at hand to show us.

Step 3

Post the item back to us. Use the address on our website to post the damaged/ faulty product back to us.

Step 3

Once received, We will issue a refund. You should receive this within 14 days.

Our contact address is

Remidy
Addiewell
West Lothian
Scotland

info@remidy.co.uk