Terms are subject to change without notice. The construction, interpretation and performance of orders shall be governed by and construed in accordance with the laws of Scotland regard to its conflict of law rules.
The use of this site is voluntary and is being made available to you for use in obtaining Remidy or Young Living products.
By ordering fromRemidy via this site, telephone, email or post, you agree to the following terms and conditions:
Terms and conditions for business to business sale of goods by Remidy
1. General Statement
These terms and conditions of sale (“Conditions”) apply to all Goods supplied by Remidy (“Company”) whose principal place of business is at: 25 Mooreland Gardens, Addiwell, West Lothian, EG55 8JD, Scotland.
“WE”, “US” or “OUR” means Remidy.
“BUYER/ YOU/ YOUR” means the person whose order for the Goods is accepted by us. We accept orders placed by: telephone, website (www.remidy.co.uk), mail, email and facebook.
“GOODS” means the goods (including any instalment of the goods), which we supply in accordance with these Conditions.
The Terms and Conditions, as well as the Returns Policy, apply to all orders placed with Remidy. This includes, but is not limited to orders placed via: the website, mail, telephone, email, facebook. By ordering from Remidy, you declare, that the order is placed for your own use.
By using and accessing the website you agree to be bound by company’s Terms and Conditions, as well as the Returns Policy and all applicable law. You consented to these Terms the first time you accessed this website from a particular computer or device, and confirm your consent each time you use this website.
If you do not have the authority to agree to or accept company’s Terms and Conditions, you may not use or access this website.
Product Use/ Cosmetic Use/ General Advice
We make every reasonable effort to ensure that the information on this website is accurate and up-to-date. The material here is intended to provide general information and users are advised to seek further legal/ medical/ cosmetic use guidance before acting or relying on the contents. We disclaim all liability for loss and/or damage that may result from the use of information contained on this site.
Cosmetic Goods
All of our products intended for cosmetic use are certified and tested as required by law, and ingredients for any of these items are available via the website and upon request. Remidy highly recommends that the end users of these products perform a patch test before using any cosmetic product for the first time, and periodically thereafter as allergies can develop from the repeated use of ANY cosmetic product. We recommend that all buyers pass this piece of advice onto their customers.
3. Prices and Discounts
All prices quoted are net of VAT. We make every effort to keep the prices on our website up to date, however any changes to said prices are subject to change without notice. The prices on the website supersede any other sources.
On occasion we may send out email and/or mail special offers/ voucher codes. Each such offer will have its own terms and conditions and these will be specified within the offer. These offers will be applied to orders compliant with the specified terms and conditions only.
The discounts are displayed and calculated in the shopping cart.
If a buyer cancels an order after it has been confirmed and the deposit has been paid, Remidy reserves the right not to refund the deposit as it is required to cover the administration costs.
4.Orders
Order processing takes place Monday -Friday, 9am – 5pm, excluding bank holidays. The buyer will receive their final invoice with their delivery.
Delivery will be with Royal Mail and posted as a First Class package and tracked.
4.1 Website:
Once an order is placed, the buyer will receive an automated email confirmation with the exact copy of the order. This will include the billing and shipping addresses and any special instructions for the courier submitted to us at that point. The email will be sent to the email address registered on the buyer’s account.
All buyers details will be encrypted by an SSL certificate.
The buyer is obliged to check their confirmation email and inform us as soon as possible if any errors have been made.
(NB: Sometimes the email confirmations may be filtered as SPAM so please always check the junk/ spam box for these).
Our contact details and office hours are available here:
www.remidy.co.uk/contact
5. Payment
We accept the following methods of payment:
– Stripe (Debit)
– Bank Transfer
– Cash (collections in person)
We reserve the right to cancel any order if we do not receive the full payment for it within 14 days from the date of submission of the order, unless we have agreed an alternative time-frame with the buyer.
Please note we cannot dispatch goods until we receive the payment in full.
5.1 PayPal
The payment is taken automatically through the PayPal system. If this method is chosen, the buyer will be redirected from our shopping cart to the PayPal site so that they can log in to their PayPal account check and confirm their details and submit the payment.
5.3 Bank Transfer
When choosing this option, we will provide the buyer with our bank details for the transfer.
In order to avoid any delays in processing, please provide the order number as the reference for the payment. The order will be processed once the payment has been received and cleared in Remidy bank account.
5.4 Cash
This option is for orders collected in person only. We reserve 1 business day minimum to prepare an order placed for collection.
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7.Delivery
Parcels will be delivered by First class post and tracked. These will be dispatched within 5 working days.
Please note that we do not dispatch/ deliver orders during weekends and bank holidays.
8. Out Of Stock Items
We try to keep our website as up-to-date as possible. If there are any out of stock items, we will contact you to advise.
9. Cancellations
If you wish to cancel your order, please inform us of this immediately via the telephone or email. We will confirm the cancellation with you in writing and refund the payment for the order.
If you cancel your order after it had already been dispatched, but it is still on the way to its destination, we will contact the courier and stop the delivery, however we will deduct the carriage charge from the overall refund for the cancelled order.
If you wish to cancel the full order or any part of an order after you have already received it, you have the right to do so within 7 days of the delivery date of the order. In such case, please contact us so that we can provide you with a Returns Form to fill in and include in the return. Please note, we will not reimburse the return postage charge or the initial delivery charge. We will request that you return the goods at your own cost.
Once the order is returned, we will refund your original method of payment less any postage charges incurred.
The goods should be unopened and in their original packaging.
11. Copyrights
All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets), and all other material on this website are copyright of Remidy and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.
Remidy grants the permission to electronically copy and/or print in hard copy portions of this website for the sole purpose of placing an order with Remidy, or using this website as a shopping resource. Any other use of materials on this website (including reproduction for purposes other than those noted above, modification, distribution, or republication) without the prior written permission of Remidy is strictly prohibited.
Trademarks
Remidy referenced on this website is the trademark or registered trademark of Remidy in the UK and/or other countries. Other product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.
12. Disclaimer
To the fullest extent permitted at law, Remidy is providing this website site and its contents on an “as is” basis and make no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Remidy does not represent or warrant that the information accessible via this website site is accurate, complete or current. Price and availability information is subject to change without notice.
Except as specifically stated on this website, to the fullest extent permitted at law, neither Remidy nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Remidy does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Remidy, its affiliates, directors, employees or other representatives.
a) This agreement shall be governed by and interpreted in accordance with Scottish Law and the parties hereby submit to the jurisdiction of the Scottish Courts.
b) Implied terms shall be executed to the fullest extent permitted by law.
c) If either party is affected by ‘Force Majeure’ (material circumstances beyond reasonable control of that party) it shall immediately notify the other party in full of the nature and extent of the circumstances. Notwithstanding the other provisions of this agreement neither party shall be deemed to be in breach of this agreement or liable as a result of the Force Majeure. Where Ancient Wisdom Marketing Ltd has claimed Force Majeure in respect of the supply of goods or services; the Customer may choose to obtain support services from another party.
d) Any director or representative of the Customer will be deemed to be its authorized signatory and thereby guarantee the Customer’s acceptance of its obligations under this agreement.
e) Failure of either party to exercise or enforce any right within this agreement shall not be deemed to be a waiver of such right.
Contact
Remidy
25 Mooreland Gardens
Addiewell
West Lothian
EH55 8JD
